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Thesis Details
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336
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TITLE
DECLARATION
CERTIFICATE
ABSTRACT
PREFACE
ACKNOWLEDGEMENT
CONTENTS
LIST OF TABLES
LIST OF FIGURES
GLOSSARY
1. INTRODUCTION
Introduction
Commercial Bank
Co-operative Bank
Commercial Banks Vs Co-operative Banks
Statement of the Problem
Objectives of the Study
Hypotheses
Methodology and Database
Significance of the Study
Review of Literature
Limitations of the study
CHAPTER SCHEME
References
2. COMMERCIAL BANKS IN KERALA- AN OVERVIEW
Evolution of banking in India
Banking Development in Kerala
Bank Density –A global Perspective
Hi –Tech Banking
Nationalization of Banks
Banking Sector Reforms
Banking Ombudsman Scheme
Management of Non- Performing Assets
Consolidation in banking industry: Mergers and Acquisitions
Non-Banking Financial Institutions in Kerala (NBFIs)
References
3. CO- OPERATIVE BANKS IN KERALA –AN OVERVIEW
Co-operation - A product of the civilized society
Definitions of Co-operation
Principles of Co-operation
International Co-operative Alliance [ ICA]
Benefits of Co-operation
Co-operative Movement in India
Co-operative Movement in Kerala
Structure of Co-operative Societies
National Level Co-operative Organizations
Co-operative Societies and Self-Help Groups
References
4. DEPOSIT MOBILIZATION AND LENDING OPERATIONS OF COMMERCIAL AND CO-OPERATIVE BANKS - AN ANALYSIS
Performance Analysis of Commercial Banks in the South Zone
Performance Analysis of Co-operative Banks in the South Zone
Performance Analysis of Commercial Banks in the Central Zone
Performance Analysis of Co-operative Banks in the Central Zone
Performance Analysis of Commercial Banks in the North Zone
Performance Analysis of Co-operative Banks in the North Zone
Performance Analysis of Commercial Banks at the State Level
Performance Analysis of Co-operative Banks at the State Level
5. DEPOSIT MOBILIZATION AND LENDING OPERATIONS OF COMMERCIAL AND CO-OPERATIVE BANKS - A COMPARISON
Comparison of Commercial and Co-operative Banks in the South Zone
Comparison of Commercial and Co-operative Banks in the Central Zone
Comparison of Commercial and Co-operative Banks in the North Zone
Comparison of Commercial and Co-operative Banks at State Level
6. CUSTOMER SATISFACTION
Introduction
Tables Showing Analysis of Various Parameters Affecting Customer Satisfaction, their Chi-square Tests and their Interpretations
Table Showing Z –Test and its Interpretations
7. SUMMARY OF FINDINGS, CONCLUSIONS AND SUGGESTIONS
Summary of findings and conclusions
I. Progress Made in Various Deposits and Lending Schemes of Commercial and Co-operative Banks
II. Performance Efficiency Comparison by Analyzing the Profitability
III. Credit–Deposit Ratio Analysis for Ascertaining the Lending Pattern of the State
IV.Impact of Non-Performing Assets on Commercial and Co-operative banks
V. Role Played by Commercial and Co-operative Banks for the Economic Development of the State
VI. Level of Customer Satisfaction
BIBLIOGRAPHY