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Page: 464
 
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  • Title
  • Anti Plagiarism certificate
  • Declaration
  • Certificate
  • Abstract
  • Acknowledgement
  • Contents
  • List of Tables
  • List of Figures
  • Abbreviations
  • 1. INTRODUCTION
  • 2. REVIEW OF LITERATURE
  • 3. THEORETICAL FRAMEWORK
  • 4. RESEARCH METHODOLOGY
  • 5. CUSTOMER CENTRIC 5. ORIENTATION OF EMPLOYEES
  • 6. PERCEIVED CUSTOMER CENTRICITY AND OUTCOMES
  • 7. FINDINGS, SUGGESTIONS AND CONCLUSION
  • Bibliography
  • Appendices