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Full Screen- Title
- Anti Plagiarism Certificate
- Declaration
- Certificate
- Acknowledgement
- Abstract
- Contents
- List of Tables
- List of Figures
- Abbreviations
- List of Appendices
- 1. DESIGN OF THE STUDY
- 2. REVIEW OF LITERATURE
- 3. ORIGIN AND DEVELOPMENT OFCONSUMER PROTECTIONMOVEMENT
- 4. PERFORMANCE OF DISTRICTCONSUMER DISPUTEREDRESSAL FORUMS - ANANALYSIS
- 5. PERFORMANCE OF CONSUMERDISPUTES REDRESSAL FORUMSIN KERALA: PERSPECTIVES OFFORUM OFFICIALS ANDADVOCATES
- 6. PERFORMANCE OF CONSUMERDISPUTES REDRESSAL FORUMSIN KERALA: PERSPECTIVES OFCOMPLAINANTS
- 7. SUMMARY OF FINDINGS,SUGGESTIONS ANDCONCLUSIONS
- Bibliography